Right of withdrawal

Model instruction on withdrawal

Right of withdrawal

You have the right to withdraw from this agreement within 14 days without giving any reason. The withdrawal period expires after 14 days from the date when either you or any third party indicated by you, other than the carrier, entered into possession of the product.

In order to exercise the right of withdrawal, you shall inform the company (UNIVERTEL s.c. Jarosław Pawlik, Ewa Makarewicz, al. 1-go Maja 14, 90-718 Łódź, e-sklep@hurtowniagsm.com, Telefon: 730-045-111) about your decision to withdraw from this agreement via an unequivocal statement (e.g. a document sent by post, fax or e-mail). You can use the Withdrawal from Agreement form but it is not obligatory. You can also fill in and send the Withdrawal from Agreement form or any other unequivocal statement via our website www.hurtowniagsm.com. Shall you use this option, you will receive an immediate confirmation that we received the information about the withdrawal form agreement via a durable medium (e.g. via e-mail).

In order to meet the withdrawal deadline, it is sufficient if you send the communication about the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of withdrawal

Should you withdraw from this contract, we will refund all the payments we received from you, including the costs of delivery (except for the extra costs that result from your choice of a delivery method other than the cheapest regular delivery method we offer), without undue delay and in any event not later than 14 days from the day when we received the information about your wish to exercise the right of withdrawal from the agreement. The refund will be done using the same means as the original payment method you chose, unless you expressly agreed otherwise; in any event you will not incur any fees as a result of such a refund. .

We collect the product. We cover the costs of the product refund. You are responsible only for the reduction in the value of goods resulting from their use in a way different than was necessary to establish the nature, characteristics and functioning of things.

    The customer may not exercise the right of withdrawal if:
  • The subject of the contract is a non-standard, made-to-measure product manufactured according to the customer's specification or to match his/her individual needs.


Download the Withdrawal from Agreement form.



(Fill and send this from only if you want to exercise the right of withdrawal from agreement.)

– Addressee: UNIVERTEL s.c. Jarosław Pawlik, Ewa Makarewicz, al. 1-go Maja 14, 90-718 Łódź , e-sklep@hurtowniagsm.com , Phone no.: (0048)730-045-111

– I/We(*) hereby notify(*) that I/we withdraw from the agreement of sale of the following items(*) the agreement of delivery of the following items (*) the work contract consisting of doing the following things(*)/providing the following service(*)

– Date of agreement(*)/collection(*)

– Consumer'(s') name(s) and surname(s)

– Consumer'(s') address

– Consumer'(s') signature(s) (only if the form is sent in a paper version)

– Date

(*) Delete as appropriate

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